This can happen if you’ve changed your primary email address on LinkedIn after having signed up for Jobscan through LinkedIn. To access Jobscan Premium, reset your password, after which you can use the email address and password login. Alternatively, you can revert your primary LinkedIn email address or reach out to email@example.com.
This can also happen if you have a second email address that is associated with a free plan. You can find your Premium account login information in your initial sign up email or reach out to firstname.lastname@example.org for help.